Simple, secure payments — straight to you
Getting paid on Prum is easy and secure. We use trusted payment providers PayPal and Stripe to make sure tool owners are paid reliably and renters can book with confidence.
How Payments Work
Step 1
A renter books your tool
When a renter books your tool on Prum, they pay securely online at checkout using PayPal or Stripe (depending on their choice).
This may include:
- The hire fee
- Any applicable service fee
- A refundable security deposit (if you’ve set one)
Step 2
Payment is held securely
Payments are processed through PayPal or Stripe and held securely while the hire takes place.
This helps protect both you and the renter.
Step 3
Tool is returned
Once the hire period ends and the tool is returned in the agreed condition, the payment is completed according to Prum’s payment process.
Step 4
You get paid
Your earnings are sent directly to your connected PayPal or Stripe account.
No chasing payments.
No awkward conversations.
No cash handling.
Payment Methods We Use
Stripe allows renters to pay using:
- Credit cards
- Debit cards
Stripe is widely used, secure, and fast. Payments are transferred directly to your connected bank account.
PayPal allows renters to pay using:
- PayPal balance
- Linked bank accounts
- Credit or debit cards
Funds are paid into your PayPal account, where you can:
- Transfer to your bank
- Keep a balance
Use funds online
Setting Up Payments
To receive payments on Prum, you’ll need to:
- Create a free Prum account
- Connect either your PayPal or Stripe account (or both)
- Complete any required verification
This only takes a few minutes and is required to comply with payment provider rules.
When Do I Get Paid?
Payment timing can vary slightly depending on:
- The payment method used
- The completion of the hire
- Any disputes or issues
In most cases, payments are released after the hire is completed successfully.
You’ll always be able to see:
- Upcoming payments
- Completed payments
Payment history inside your Prum account.
Security Deposits (If Applicable)
Some tools require a refundable security deposit (bond).
- Deposits are clearly shown to renters before booking
- Deposits are handled securely through PayPal or Stripe
- If the tool is returned in good condition and on time, the deposit is released
If there’s an issue, Prum provides a clear process to help resolve it fairly.
Fees & Transparency
Any service fees are:
- Clearly displayed before booking
- Automatically deducted
- Never hidden
You’ll always see exactly what you earn from each hire.
Do I Need to Handle Tax?
As a tool owner, you’re responsible for managing your own tax obligations related to earnings.
We recommend keeping records of:
- Hire income
- Related expenses (maintenance, repairs, etc.)
If you’re unsure, check with an accountant or tax professional.
Why Prum Uses PayPal & Stripe
- Industry-leading security
- Trusted worldwide
- Fast and reliable payouts
- Multiple payment options for renters
- Clear transaction records
Need Help with Payments?
If you have questions about payments, payouts, or connecting your account:
- Visit your Account > Payments section
- Or contact Prum support — we’re happy to help
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